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Frequently Asked Questions (FAQs)
Some of the frequently asked questions


1. How to register?

2. What all do I need to register?

3. I haven't received my unique code whom should I contact?

4. I haven't received the mail conforming my joining?

Account and Test

1. What is the validity of my account?

2. I forgot my password.

3. What are the available test packages?

4. How many questions or test are allowed in a test package?

5. Can I see the previous tests taken?

6. Can I put an ongoing test on hold?

7. What if there is a system crash or power cut during the test? Will that be considered as a test taken or I will be given a re-test for the same?

8. When is the test result declared?

9. I cannot access my account. What should I do?


1. Is there any limit for e-credit per account?

2. Where can I purchase e-credit?

3. Is it safe to use online payment method?

4. My e-points have not been credited into my account. What shall I do?

Support Cell

1. I cannot reach anyone one your helpline either through chat or telephone what should I do?


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SURE Toppers
Exam Preparation Indicator.

Myelearner's SURE : 1435 in Scholastic Aptitude Test

pratul sharma's SURE : 2000 in JEE Advanced

N sai keerthana's SURE : 3700 in JEE Mains

Hemendra meena's SURE : 2200 in Pre - Medical Test

kumari nilima 's SURE : 1800 in IBPS - Bank PO

Praveen Chauhan's SURE : 1418 in SSC Graduate Level

Myelearner's SURE : 2300 in SBI PO

Myelearner's SURE : 1300 in Delhi Police

Rishikesh Kumar's SURE : 1300 in JEE Mains (Test in Hindi)

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